Cheerful female support operator in headset

Unlock Human Connection With CrescoVoice

At CrescoVoice, we prioritize meaningful connections. We are dedicated to sourcing the most skilled professionals with expertise in the industries we serve.

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CrescoVoice: Elevate Your Customer Support

Running a small business can be challenging, especially managing phone calls during busy times. Missing a call in today’s digital age can lead to lost business opportunities.

CrescoVoice’s premium call center service ensures 24/7 accessibility for your business. We do more than answer calls; we engage with callers, collect valuable information, and qualify leads, allowing you to focus on growing your business.

It’s important to note that not all calls are equal – over 30% are from marketers. CrescoVoice filters these calls, prioritizing the ones that truly matter. We handle lead intake, appointment scheduling, and follow-up calls, giving you more time to concentrate on business growth.

CrescoVoice Call Center Services

24/7 Call Services

  • Inbound call management and overflow handling
  • Outbound services (web form follow-ups and chat engagement)
  • Intake qualification and disqualification
  • Contract signing assistance
  • Appointment scheduling

A Lasting First Impression

  • CrescoVoice Basic and Advanced Certified Agents
  • We employ only the top 1% of applicants
  • Our agents undergo rigorous 80+ hours of empathy and accuracy training

Benefits of CrescoVoice

  • Cost-effective alternative to a full-time receptionist
  • Rapid response to incoming calls and callbacks within minutes
  • Prompt outbound calls for web form submissions
  • Hybrid solution with live agents available beyond standard business hours

CrescoLegal: Only For LawFirms

Legal Call Center Services

We offer customized answering solutions tailored to law firms, including specialized legal intake services, mass tort contract services, and single-event contract services.

Transform Calls into Cases

We provide legal intake and contract services with staff trained in case qualifications, achieving an impressive 95%+ retention rate for contract signings, by asking the right questions from the start, focusing on optimizing your firm's ROI, and implementing customized intake flows while leveraging the latest innovative technology.

What Sets Us Apart

Our services encompass new client intake management, outbound calling, lead follow-up, web response handling, drop email service, dead lead follow-up, comprehensive reporting, seamless CRM integration, real-time updates, and a text messaging response option.